Globetrotter Erlebnis GmbH

Osterbekstr. 90a
22083 Hamburg
+49 (0)40 27842-256
+49 (0)40 27842-77257

zentrale@globetrotter-erlebnis.de

Sales tax ID: DE 134795485
Commercial register: AG Hamburg HRB 148 928
Managing directors authorized to represent the company: Christoph Rische, Lars Helmreich

Information on online dispute resolution

In accordance with Directive 2013/11/EU, the EU Commission provides a platform for online dispute resolution ("ODR platform"). Consumers can use the ODR platform to obtain free assistance for submitting a consumer complaint regarding an online purchase contract or online service contract as well as information about the procedures at the consumer arbitration boards in the European Union. The ODR platform can be accessed via the following link: http://ec.europa.eu/consumers/odr 

Disputes with insurance brokers

We broker travel insurance with the status of an annex broker without a license in accordance with Section 34d (8) No. 1 of the German Trade Regulation Act (GewO).
Complaints office for disputes with insurance brokers:

Versicherungsombudsmann e.V.
P.O. Box 08 06 32
10006 Berlin
www.versicherungsombudsmann.de
info@versicherungsombudsmann.de

Concept, design and realization

Globetrotter Erlebnis GmbH, Osterbekstr. 90a, DE-22083 Hamburg